Account Verification
Har naya account CNIC ya national ID se verify hota hai. Email aur phone number dono confirm karte hain. Fake identity ke sath account ban ho jata hai.
LEGAL REFERENCE
Aapka Account, Hamari Zimmedari
ek7 par aapka khata aur paise dono mehfooz hain. Hum Pakistan ke qanoon ke anusar kaam karte hain aur har withdrawal ko verify karte hain. Aapka personal data...
Encrypted Account AccessVerified WithdrawalsLocal Jurisdiction Compliance
Qanuni Shartain aur Account Rules
ek7 supported ilaqon mein operate karta hai jahan local qanoon ijazat deta hai. Har account ke liye age verification aur identity confirmation lazimi hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, wo transaction aapka banking record mein likha hota hai. Withdrawals sirf verified accounts se process hote hain. Agar aapka account block ho ya suspicious activity dikhe, hum
aapko inform karte hain. Paise wapsi sirf original payment method se hote hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
HELP CHANNELS
Qanuni Sawaal ke Liye Support
Team online
Live Chat
Account, policy ya withdrawal ke baare mein sawal poocho. Hamara team ur-Latn-PK mein jawab deta hai. Average response 5 minit se kam.
Email Support
Lambe sawaal ya documents bhejne ke liye email karo. Verification aur dispute resolution ke liye formal channel. 24 ghante mein reply milta hai.
Account Settings
Aapka personal info, payment method aur security settings apne update kar sakte ho. Changes turant apply hote hain. Koi change confirmaton ke liye email ayega.
SECURITY FOUNDATION
Aapka Bharosa, Hamara Amal
Encryption Standard
Har payment aur personal detail 256-bit encryption mein store hota hai. Database access sirf authorized staff ko hota hai. Hamara...
Payment Verification
JazzCash, Easypaisa, SadaPay aur Raast se har transaction tafteesh hote hain. Duplicate ya unauthorized deposits turant flag hote hain. Aapka...
Withdrawal Safeguard
Paise wapsi sirf verified account holders ko milte hain. Large amounts ke liye extra identity check hota hai. Processing time...
Account Lockdown
Agar suspicious activity dikhe, account turant pause ho jata hai. Aapko SMS aur email se notification milta hai. Verification complete...
Dispute Resolution
Agar transaction mein gadbad ho, hum tafteesh karte hain. Banking records aur payment logs dekh kar dispute solve karte hain...
Data Retention
Account closure ke baad aapka data 7 saal tak secure storage mein rehta hai. Legal requirements aur tax compliance ke...
POLICY CONSISTENCY
Hamara Qanuni Approach
Payment Transparency
JazzCash, Easypaisa, SadaPay aur Raast ke charges aapko deposit par dikhte hain. Hamara fee ya hidden charges nahi hote. Withdrawal par koi extra fee nahi hota.
Deposit Ceiling
Daily limit aur monthly cap aapke account type par depend karte hain. Verified accounts ko higher limit milti hai. Limit change karne ke liye support se poocho.
Dormant Account Policy
6 mahine se koi activity na ho to account dormant mark hota hai. Paise safe rahte hain lekin gaming nahi kar sakte. Reactivate karne ke liye support mein contact karo.
Chargeback Protection
Agar aap payment dispute karo to account tafteesh mein ja ta hai. Bank evidence aur transaction log compare hote hain. Fraud sabit ho to account permanently ban hota hai.
Jurisdiction Scope
ek7 sirf supported ilaqon mein operate karta hai. Jahan local qanoon gaming ko ijazat deta hai wahi available hai. VPN use karke access karne wale accounts ban ho sakte hain.
Terms Update Notice
Policy mein change hone par email aur app notification milte hain. Naye terms ko accept karne se pehle read kar sakte ho. Account use karna matlab agreement ko accept karna hai.
PLATFORM SAFEGUARDS
Aapka Account Kaise Mehfooz Rehta Hai
Login Security
Password strong hona zaroori hai. Two-factor authentication available hai. Session...
IP Whitelisting
Aap apne trusted devices ko register kar sakte ho. Naye...
Transaction Log
Har deposit, withdrawal aur game activity ka record aapko dikhta...
Withdrawal Reversal
Agar withdrawal request cancel karna ho to 2 ghante se...
Merchant Partnership
JazzCash, Easypaisa, SadaPay aur Raast directly connected hain. Koi middleman...
Compliance Audit
Har quarter external audit hota hai. Payment processing aur data...
Qanuni Sawalon ke Jawab
Haan, har account ke liye CNIC aur phone number zaroori hai. Ye policy financial crime rokne ke liye hai. Deposit karte waqt verification request milegi. 10 minit mein complete ho jaata hai usually.
Reset link email par bhej denge. Link 30 minit valid rahta hai. Naya password strong banana hai. Agar email access nahi ho to support se ID verification karao phir reset karo.
JazzCash, Easypaisa, SadaPay aur Raast se withdrawal 2-4 ghante mein complete hota hai. Weekend par thoda slow ho sakta hai. Bank se poocho agar paise nahi aaye to.
Nahi, hum aapka data kisi ko nahi dete. Sirf legal requirement hone par court order ke sath dete hain. Privacy policy hamari website par likha hai aur read kar sakte ho.
Settings mein 'Close Account' option se request kar sakte ho. Pending transactions clear ho jayenge pehle. Closure complete hone par confirm email ayega. Data 7 saal secure rakha jayega.
Turant support mein contact karo. Password change karo aur login devices check karo. Account lock kar sakte ho temporarily. Investigation ke baad account reopen hoga ya wapsi nahi hogi.
VPN use karna against policy hai. Agar detect ho to account ban ho sakta hai. Sirf supported ilaqon se khelte hain. Geographic check hota hai har session par.